Freedom Mortgage helps people buy homes with different types of loans. They offer many loan choices, but some things are missing.
They are good at offering many different loan types, but customer happiness is not so great. They also don't have physical offices, so you have to do everything online or by phone.
- Offers many loan types (FHA, VA, conventional, etc.)
- No home equity loans or HELOCs
- No physical branches; online or phone applications only
- Below-average customer satisfaction
| Feature | Details |
|---|---|
| Interest Rate (2023) | Higher than average (6.75%) |
| Total Loan Costs (2023) | Higher than average ($12,003.20) |
| Customer Satisfaction | Below average |
